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12808 Gran Bay Pkwy W
Jacksonville, FL 32258
Jacksonville, FL 32258
(800) 862-8921
Friday: Open 24 hours
3.9
5 Google reviews
Category: Marketing, Advertising, Hosting
Jaguars Season Ticket Member since 1997
12808 Gran Bay Pkwy W, Jacksonville, FL 32258, United States
Jaguars Season Ticket Member since 1997
3.9
5 reviews
Deanna Williams
0 stars, i needed web.Com to build a real estate website and they do not support plug ins and therefore cannot add the real estate search engine to a website. they waited two months to tell me this. they charged me $3000 and provided me with nothing. i called to cancel and get a refund and i received a cancellation confirmation but no refund. i am truly disheartened by this.
Capt. Dave Sipler
Do you like sitting on the phone for hours? you will, i wasted so much time, ''on hold'', its like i could quit my job , because getting them to do a hosting change is a total nightmare. every time i turn around its a new ticket number for this, than that, unbelievable! no one knows what the others are doing. they sure take my money really fast. service is really lacking. over a week, my website still doesn't work the way they got it. just wanted to switch hosting companies. constant passing the buck, ''let me look into this'', is what i get. while i loose business.....I'm stuck now, but like many companies, they do good at the easy stuff. build you a website, take your money for other services. the hard stuff, ''hurry up and wait.''
Danny Dilo
This company is incompetent on so many levels . they charged me for auto renewal which was not stated anywhere. now 11 days later and speaking to 4 lying customer service i still haven’t received my money . scums !
The Lighting guy
I started out with a register.Com site (a web.Com company) and needed to give the website a fresh new look. they wanted me to build a new website with brand new templates with network solutions (also a web.Com company) after spending weeks building a whole new website from scratch, we went "live" and had a ssl installed. problem is, the ssl never worked properly from the start. i have been dealing with tech support for 5 months trying to get this fixed. it boils down to they can't fix it. it's their product, and they can't fix it....Oh wait...They can fix it if you want to pay. read their tech support email for yourself:
"upon checking, we see that the ssl certificate is already issued and install to the domain name. however, the http is not redirected directly to https in which the ssl certificate is associated.
in order to redirect the ssl certificate, we are sorry to say this but the scope of our support for ssl certificate does not support 301 redirect. however, we do offer mytime support. mytime support is a premium, paid service"
Me Manderson
Company will take your money and, when you're done with their sub-par services, they will hold your facebook page for ransom. do not waste your time or money here. you'll regret it later!