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10800 Atlantic Blvd.
Jacksonville, FL 32225
Jacksonville, FL 32225
(860) 489-1301
Closed Now
10800 Atlantic Blvd. , Jacksonville, FL 32225, United States
Jaguars Season Ticket Member since 2009
4.7
5 reviews
Christopher Cercy
Subaru of jacksonville is a very wonderful place to purchase a vehicle from. the whole staff has gone out of their way to ensure that i am taken care of and that the vehicle is properly functioning. i needed to trade in my 2016 crosstrek for an older 2011 outback to get some money back from the trade to help with personal finances. the 2011 outback had a few problems and the dealership has gone above and beyond to take care of me. i am humbly blessed for everything that subaru is doing for me and has done. there’s a reason why they’re the best in the nation for customer service and sales. subaru of jacksonville subaru of jacksonville truly hold up to this highest standard customer service. i promise to be back to purchase my next subaru from subaru of jacksonville. i highly recommend them looking for a great reliable vehicle and the best customer service. thank you from my heart. your friend christopher.
Robert Boyle
As always , i was greeted in the service department upon immediate arrival with courteous and extremely professional employees who are dedicated and appreciative you are there! this dealership and employees are above standard and this is coming from a customer who is hard to please and always looking to improve every day dealings and situations. i can honestly say there’s no improvement needed here it’s already being practiced as the norm !
keep up the great work your showing day in and day out .
Roselee Burdette
The service department staff are very pleasant at all times during my visits. the routine service is very quick and efficient. i even got a discount when i asked but i think you have to ask and that i can certainly do. i'll always have a subaru and hope to deal with the arlington store the next time i buy.
Karen Belson
I love dealing with subaru of jacksonville. mike neeham and roy s. always treat me very well. they service my car quickly and efficiently and make me feel like i'm the only customer they have. they go above and beyond in the treatment of clients.
i usually do not give 5 stars as i always feel that there's room for improvement. but not with subaru of jacksonville. they deserve all 5.
Michael Christy
After driving around jacksonville for nearly 4 hours looking for the right car (with no luck), my girlfriend and i finally landed at subaru of jacksonville. i found a vehicle that was almost exactly what i was looking for and decided to move forward with the purchase. my salesman steve was very laid back and did not force a sale at all; he was much more focused on helping me make a good decision. my original financing plan fell through due to the mileage on the vehicle, so he suggested that i try getting financed through one of subaru's lenders. that worked out very well and i signed the paperwork that day. due to it being so late in the day, we had to come back the next day to pick up the vehicle. steve was able to get me a loaner car for the night, which was much appreciated.
less than a half a tank of gas later, i started having some problems with the vehicle (check engine light popped on, could've been anything). being a used car, i didn't expect it to be perfect, but i gave subaru a call to see if they could help. steve was able to put me in contact with the service manager mike, and he advised me to bring it to my local dealership to see what was going on.
after some negotiation and understanding between myself and subaru, my vehicle is running smoothly and i am very happy with my purchase. the car may not have been perfect at first, but i sure picked the right place to buy it from. there is a reason this dealership has such high ratings, and i can attest to that. thank you steve, mike, and everyone else at subaru of jacksonville.
- michael christy