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2120 North Market Street
Jacksonville, FL 32206
Jacksonville, FL 32206
(800) 700-8610
Closed Now
2120 North Market Street, Jacksonville, FL 32206, United States
Jaguars Season Ticket Member since 2000
2.3
3 reviews
William Harris
I’m in a contract with republic services to empty our dumpster located at a business on the same day every week. after a week of receiving the run around from your new age customer service department (calling republic services is worse than calling comcast.) its clear to me that republic services must contract out to a call center for their customer service employees. any time you call you will talk to some one new and you can always hear personal conversations occurring in the background. the rep doesn't know who the manager is for any department. if you have any simple question i can guarantee you'll be asked "can you hold on one second, i have to look this up." its clear they don't care about their clients. my dumpster is scheduled every week to be emptied and they missed our dumpster last week. please keep in mind that our dumpster is for a business behind a locked gate. so i called customer service and i was told “it will be on tomorrow schedule.” i come in the next day, walk over to the dumpster and its not emptied. i call again, get told the same thing. i come in the next day, still trash in the dumpster. this went on for four consecutive days. finally, a week later i receive a call from bill at the jacksonville florida location. he says hello, tells me his name and asked what’s going on. i tell him “all i want is our trash to be picked up.” i shouldn’t have to call four days in a row, all he says is “ill take care of it." i say thank you and then he hangs up before i can ask any more questions. i guess this was just another call he has to make. if you want a big blue dumpster, inconsistent pickups and terrible customer service along with poor management. republic services is for you.
jason butler
Wish you could do 0 stares
Timothy Chyvakov